Contact us

Get in Touch

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Let's Connect

We're here to assist you every step of the way. Whether you have questions about our services, need assistance with your account, or simply want to say hello, feel free to reach out to us.

Location
San Francisco,CA 94114
Branches

Offices

Branch Image
San Francisco
Mill Valley
Orange County
San Diego
Faq’s

Frequently Asked Questions

What do I need to provide EBG with in order to obtain quotes?

To quote your benefits, we need to know who your employees are, what benefits you currently offer, and what you’re paying. To do this, we need an employee census, a copy of your benefit summaries, and a copy of your insurance bills.

Do you assist with COBRA, 1095 Compliance, and 5500 filings?

Yes, you can set up automatic bill payments through our online banking platform. Simply enroll in our bill pay service, enter the payee information, and schedule recurring payments for your bills.

Do you provide guidance on HR issues, termination decisions, and employee relations issues?

Yes. If you select us as your broker, you have a direct line to access our experience and expertise in dealing with employees. Whether you’re dealing with a tricky termination, employee discipline, leave of absence, or drafting a new policy, we are here to provide guidance (though not legal representation). If you need more robust HR help, we also offer outsourced HR consulting.

Do you help my employees with day-to-day issues such as unexpected balance bills, network access, ID cards, and selecting the best plan for their families?

Yes. Our account management team has nearly a century of combined experience in these matters. This, in combination with longstanding relationships with our carrier partners, allows us to resolve issues and save time for you and your staff.

Do you help with choosing the right HRIS system?

Yes. We have experience with most of the benefit management systems on the market. We also have trusted partnerships with expert consultants in this area to help you make the right choice when it comes to benefits technology.

¿Habla español?

Sí, hablamos español.